Privacy Policy
Effective date: 17 May 2025
App Name: Crew Mingle
Crew Mingle ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our mobile application — a social network designed for individuals working in or associated with the cruise line industry.
1. Information We Collect
When you use our app, you voluntarily provide personal information, including:
- Personal Information: such as your name, email address, profile photo, role, and the cruise ship you're associated with.
- General Location Data: by nominating yourself as being aboard a specific ship, we infer your general location based on the ship’s route and ports.
- Demographic Details: such as age group, gender, or nationality (if you choose to provide them).
- App Activity: including interactions like posts, messages, and group participation.
We do not access or collect precise GPS location data or background location services.
2. How We Use Your Information
Your information is used for purposes such as:
- Facilitating connections between users (e.g. those aboard the same or nearby ships)
- Supporting app features and delivering a personalised experience
- Generating anonymised, aggregate-level demographic and usage insights
- Improving the app's performance and planning future features
- Complying with legal obligations or protecting our users and platform
3. Sharing and Disclosure
We do not sell your personal information. However, we may share data:
- With trusted service providers who assist in running the app (e.g., hosting, analytics)
- As required by law, court order, or regulatory processes
- In anonymised, aggregated form to inform partners, stakeholders, or for industry reporting — without identifying individuals
4. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Data is stored securely on trusted cloud servers.
5. Changes to This Policy
This Privacy Policy may be updated from time to time. Changes will be communicated through the app, and continued use of the app indicates your agreement with the latest version.
6. Children and Safety
Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children under this age without parental consent. If we become aware that we have collected such data, we will take steps to delete it promptly. If you believe a child is using the app without appropriate consent, please contact us immediately at admin@crewmingle.com.